Change Manager - Hybrid Working

Change Manager - Hybrid Working

Our client in the Insurance sector are currently looking to hire a Change Manager to join the team on a hybrid working basis, with the office being based in London.

The team are seeking a Change Manager who can support the role out of a new collaboration and communication ecosystem. You will join an in flight programme which is delivering a change to all 24,000 colleagues globally.

To support the implementation, we are looking for a proactive individual who can work within the Change programme workstream, driving day to change management activities forward, working through relevant impacts and supporting the programme team with the global implementation.

Role Responsibilities:

Working in conjunction with the Programme Team and wider change team, the Change Manager will primarily be supporting the delivery of the following change management scope:

Change Delivery: Implementing change strategy, developing appropriate change management interventions (such as change impact assessment) in collaboration with the Programme Team. Create clear, compelling communication and training materials to support understanding and adoption of the new collaboration and communication ecosystem.

Stakeholder Management: Undertake stakeholder mapping and analysis, identify potential sources of resistance to change and support in the development of strategies to mitigate resistance, ensuring a smooth transition to the new technologies. Build strong relationships with stakeholders at all levels across the programme and business, to foster a culture of collaboration and commitment to the change initiatives.

Change Impact Assessment and Business Readiness: Using prescribed change methodology conduct thorough analysis to identify and understand the impact of the change on business stakeholders and readiness. Collaborate with key stakeholders to identify and prioritise areas of impact, ensuring an understanding of the change landscape. Identify key readiness criteria with stakeholders and drive business readiness forward to ensure successful implementation.

Communications Management: Working with the Global Communications team, ensure timely execution of communications plans at both programme and local business levels. Produce and maintain effective communication channels and materials. Build a network of people within the programme and business who understand and can communicate the changes to ensure teams are aware of progress and impacts throughout the programme.

Metrics & Evaluation: Use feedback and data to continuously improve change management and develop strategies as the business adopts the new collaboration and communication ecosystem.

Requirements:

• Previous experience in a similar change management role where you would have gained extensive experience in delivering change for complex global change programmes.
• Strong change management skills, with a focus on timely delivery.
• Experience in working with teams and individuals impacted by organisational changes.
• Excellent relationship management and interpersonal skills and an ability to work with a variety of stakeholders and senior managers within a complex and busy organisation.
• Strong communication skills, with the ability to craft clear, engaging content for diverse, global audiences.
• Experience with Microsoft 365 and Viva products and building SharePoint intranet sites would be beneficial.
• A certification in change management is desirable.

Please apply!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.