Lorien Global are working with a large organisation based in Shropshire to recruit 3 x IT Customer services representatives to join their busy team.
This role will suit a graduate who is looking for an entry level role within IT
You will be IT savvy with a thirst to resolve problems and queries. You will have an investigative approach to your work and you will want to be trained and developed.
MS excel skills are advantageous however full training will be given.
* Hold verbal and written communication with customers and stakeholders at all stages of the process.* Deliver all services to meet expectations* Positively participate in team meetings and workshops attended.* Carry out routine processes using agreed and documented procedures.* Identify and record root cause. Escalating trends when identified
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age
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