2nd/3rd Line Support Analyst

2nd/3rd Line Support Analyst
  • Competitive
  • Contract
  • Edinburgh, Scotland, UK Edinburgh Edinburgh GBR EH12 9EB
Job Ref: 50213139
Sector: Other
Date Added: 15 April 2021

2nd/3rd Line Support Analyst

Our Public Sector client is looking for a highly skilled 2nd/3rd Line Support Analyst to join their Edinburgh based team for a 3 months initial contract.


Skills required:

  • Responsibility for ensuring all ICT workload is logged and resolved within the ICT helpdesk system by the ICT Team, in line with current Service Level Agreements or agreed timescales
  • Management of and responsibility for the operational running of the organisations infrastructure
  • Ongoing work to enhance technologies used within the organisations infrastructure
  • Inclusion and ongoing support of the growing user community
  • Facilitation of the ICT Support and infrastructure monitoring process
  • MS DOS, Powershell, 2008 2012 & 2016 Server, Windows SQL Server, Windows Terminal Services,
  • Active Directory
  • Microsoft Office 2016 & O365
  • Remote support
  • Windows Update Server
  • System Centre Configuration Manager
  • Sopho Web Appliance
  • Dell Sonicwall Firewall
  • ITIL
  • Hyper V

If interested, please submit your cv

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

15/05/2021 09:13:09
GBP Annum
Contact Consultant:
Paul Hart

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