ITSM/Ivanti Systems Implementation Specialist

Job Ref: 50206264
Sector: Consultancy
Job Type: Contract
Date Added: 16 January 2020
  • Hamilton, South Lanarkshire, Scotland, UK Hamilton South Lanarkshire GBR ML3 0EA
  • Competitive
    ANNUM
  • Rachel Beattie
  • 44 131 257 4972
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ITSM/Ivanti Systems Implementation Specialist - 2 months - Hamilton - Outside IR35

Our client is looking for an ITSM/Ivanti Systems Implementation Specialist to join their team on an initial 2 month contract, to be based in their offices in Hamilton.

Essential Skills:

  • Subject Matter Expert (SME) on Ivanti Service Manager, Service Desk and associated modules / services to consultant level
  • Previous Ivanti Service Manager technical implementation experience
  • Understanding of business needs and all major ITSM focuses (i.e. Incident, Problem, Request, Change, Knowledge and Service Catalogue)
  • ITIL v3 Practitioner certification
  • Pro-active, motivated with a strong sense of accountability
  • Structured and logical approach with strong problem-solving skills
  • Ability to communicate to technical and non-technical audiences, including knowledge-share to BAU teams post-implementation
  • Ability to manage large workloads to tight timelines
  • Evaluate requirements and turn them into deliverables

Desirable Skills:

  • Multiple Ivanti Service Manager / HEAT / LANDesk implementations desirable
  • ITIL v3 Intermediate or Expert certification or ITIL v4 desirable

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien
15/02/2020 17:20:06
GBP