Customer Service Agent - Inbound Call

Job Ref: 50205933
Sector: Support & Administration
Job Type: Contract
Date Added: 21 January 2020
  • Northampton, Northamptonshire, England, UK Northampton Northamptonshire GBR NN48QS
  • Competitive
  • Lily Eva

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Customer Service Agent

Lorien are currently recruiting for a Customer Service Advisor with experience of dealing with inbound calls to join a nationwide IT Service Provider based in Northampton on a rolling contract basis paying £11.17 per hour with a view of turning perm

The desks operate between 08.00 - 18.00 with a 7.5 hour day being worked between Mon - Friday

We are looking for candidates with previous Customer Service experience ideally within a call / contact centre and are used to dealing with high volumes of incoming calls and feel comfortable using Microsoft Office.

As a Customer Service Advisor you will:

  • Act as first point of contact for customers via telephone
  • Record issues / queries on the Call Logging system (Training will be provided)
  • Excellent customer service experience
  • Strong organisation skills and high level of attention to detail
  • Ability to work under pressure and with a varied workload

If this role is of interest and you'd like more detail please give me a call on 02076541092

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

20/02/2020 09:36:38