Field Engineer - 1st/2nd Support

Job Ref: 50204207
Sector: Support & Administration
Job Type: Contract
Date Added: 07 January 2020
  • Ricksmanworth, Hertfordshire, England, UK Ricksmanworth Hertfordshire GBR WD3 9YS
  • £120 - £140 per Day
    DAY
  • Hollie Smith
  • 0207 654 1033
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  • Field Engineer

  • Ricksmansworth

  • 12 month rolling contract

  • Circa £140 per day plus expenses.

My client is looking for a field engineer to assist them on a long-term assignment to support their bespoke Network IT systems on a number of different sites across the UK . Due to the role being a field-based position you will need to have a full driving licence and access to a vehicle. Please note, you may have to stay away at times however you will be able to expense this back.

With this role you will be able to claim expenses ( mileage, accom)

This role is to work within the IS team providing support to ensure smooth flow of data on new and existing sales campaigns via several sales tool applications including:

  • Primary : Workshop tools support (PC, Operating systems, Network routers, Communications).
  • Secondary : Dealer IS IT Health Check, General Dealer Application Support

KEY SKILLS AND EXPERIENCES

Hardware Maintenance

  • Diagnosing, building and repairing PCs, peripherals, operating system
  • Installation and maintenance of applications
  • Remote assistance (diagnostic and solution either by telephone or remote access).
  • Communication network: ensure correct application of infrastructure

Reporting & administration:

  • Maintain accurate records of issues to provide clear tracking of solution progress and escalation progress for key data management concerns.
  • Maintaining dealer communications for current issues and solution progress.
  • Provide defined reporting to central departments.
  • Development of processes: All processes and procedures must be in line with ITIL best practice, documented and version controlled.
  • Fault Identification and Reporting: All anomalies in reports must be raised with the relevant departments.

If you are interested and available please apply today!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien
06/02/2020 09:21:10
GBP 120.00 120.00