Business Process Improvement Manager - Perm - London

Job Ref: 50200225
Sector: PMO, Project & Programme Management
Job Type: Permanent
Date Added: 11 April 2019
  • City of London, London, England, UK City of London London GBR
  • £60,000 - £80,000 per Annum
  • Tiffany Lingham
  • 0207 654 1407

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Business Process Manager - Perm - London

A Business Process Manager is required to join our client - a global insurance company based in London on a permanent basis.

The Business Process Manager will be required to manage the end-to-end core value chain process of one or multiple allocated lines of businesses across all locations in scope.

Skills and experience required of the Business Process Manager:

  • Track record of Process Management.
  • Significant experience in a primary Insurance company (preferred)
  • Project / Change management experience
  • Strong Stakeholder management experience to engage at senior management level and creating high-profile executive management presentations
  • Lean Six Sigma Green/Black Belt certification is a very strong plus,
  • Passionate to explore new ways and challenge the status quo by continually seeking improvement opportunities
  • Ability to translate ideas into clear and consistent priorities as well as an easy to understand story line
  • Strong customer focus with developed conflict management skills
  • Comfortable working across different regions, cultures and time zones
  • Strong communication and presentation skills and proficient in PowerPoint
  • Strong analytical skills and advanced with Excel
  • Experience with enterprise-wide and/or cross-functional change initiatives with a high degree of complexity
  • Ability to quickly assimilate to new knowledge and continuous improvement mindset, strong organising and structuring skills with attention to detail

Role and Responsibilities of the Business Process Manager:

  1. Business Process Management:
  • A process expert of the insurance value chain who drives global process harmonisation and improvement, reviews and where possible aligns and documents global improved standards and local deviations
  • Elicit and analyse process related business requirements and areas for improvement
  • Analyse, define and document business processes. Complete "as is" and "to be" process flow descriptions and diagrams using enterprise architecture frameworks and tools
  • Drive decisions by data analysis and provide insights
  • Establish, implement and drive continuous improvement
  • Structure and deliver creative solutions whilst remaining practical
  • Ensure right control- and quality framework is in place for the effectiveness of a process
  • Ensure global/local SOPs (through regional practice leads) are aligned with functional guidelines
  • Global point of contact for process related topics of the assigned Lines of Businesses
  1. Change implementation
  • A project management and change management expert in planning, structuring, leading and completing cross-functional, global projects
  • Hands-on leader and driver of implementation efforts globally
  • An excellent manager of partnerships and able to overcome resistance, drive initiative teams
  • and ensure timely delivery
  • Build-up and execution of global and regional change management and communication plans
  • Provide transparency on progress by actively communicating with all involved partners across regions
  • Ensure process adherence by planning and executing on reinforcement activities

For more information and a full job spec, please apply now.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

11/05/2019 15:38:58
GBP 60000 60000