Journey Developer - new job in Edinburgh, UK

Journey Developer
  • Competitive
  • Contract
  • Edinburgh, Scotland, UK Edinburgh Edinburgh GBR EH14 5RA
Job Ref: BBBH31561
Sector: Business change & transformation
Date Added: 13 July 2022

Journey Developer/BA/product owners6 months with potential extensions Remote (UK)- potential office work in Edinburgh/London ££ Inside Ir35 With one of Lorien's top banking clients The bank is moving their benefit of car breakdown to a new supplier and needs this person to lead on delivery for this new supplier and benefit. This will be complete end to end - so from providing large data (2million customer records) to the new supplier of the benefit, Reviewing the benefit Ensuring it is fit for purpose Process mapping Stakeholder relationships with areas of the bank and with the supplier - the process of changing over needs to be easy and slick. Analysing and delivering the customer notification - so working out if this is going to be delivered via the website and how this would look and read or letters to customers. The new supplier is going to be using their own app but rebranding it for the bank customers so this contractor will test and review this to ensure it is suitable and covers what is required. Agreeing how this works and will look etc. Key skills required Stakeholder management at all levels and with internal and external parties Managing suppliers and ensuring they deliver what is right for our customers Change transformation skills or experience is a must Delivery experience - end to end Hands on - able to lead and run with tasks - take the imitative Facing off experience - challenging suppliers where required Customer benefits experience would be advantageous Job Title internal is Journey Developer but this role can cover product owners, customer journey, business Analyst potentially with a focus on the delivery side.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

12/08/2022 10:41:09
GBP 0.00 0.00 Annum
Contact Consultant:
Jake Poynter

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