IT Support Engineer (3rd line) - new job in Upminster, UK

IT Support Engineer (3rd line)
  • £30,000 - £39,000 per Annum
  • Permanent
  • Upminster, London, England, UK Upminster London GBR CM13 3JA
Job Ref: BBBH23791
Sector: Other
Date Added: 20 June 2022

Business Lorien's client is a leading data technology driven business, who are currently undergoing a period of growth and are looking to expand their London team. They are seeking a Senior IT Support Engineer (3rd Line) to join them on a permanent basis, through a hybrid working model. The general purpose for this role will be providing BAU IT support across the company, including managing the server estate and network (WAN/LAN and remote access) as well as installation, configuration, and troubleshooting. The role

  • Provide IT support to users and/or technical escalations within the IT team
  • Amend issues by undergoing problem analysis and providing temporary/permanent fixes
  • Diagnose hardware faults and identifying appropriate replacements
  • Maintain system software, user software and device firmware
  • Support networks, infrastructure, and tech platforms (Azure, Hyper-V)
  • Troubleshoot and provide support for phone systems (Mitel VOIP)
  • Support remote offices, sites, and depots with routine and reactive visits
  • Work with customers, ensuring all are treated efficiently and fairly

About you Qualifications:

  • MS Windows Server R2/2012, R2/2016, 2019
  • Office 365 Administration & Support
  • Microsoft Azure Administration, configuration & support
  • Knowledge of IP networks/devices (WAN & LAN)
  • Network Security
  • Virtualisation Technologies (Hyper-V, VMWare)


  • Experience working at 3rd Line support
  • Experience in Network Support
  • Experience in Azure , Administration and monitoring
  • Server Support (Installation, Troubleshooting, etc)
  • Experience of installation, configuration of network devices (Firewalls, routers, switches)
  • End user/customer support experience.

In return For this position, our client is offering a remunerations package that includes 4% bonus scheme (subject to target achievements), 25 days annual leave, generous pension scheme, private medical and a salary sacrifice electronic vehicle scheme. If you are interested in this position and fit the above description, then please apply below!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

20/07/2022 10:58:10
GBP 30000 39000 Annum
Contact Consultant:
Adam Nekall

Submitting application, please wait..