3rd Line Support Engineer

3^rd line Support Engineer - Network

Up to £50,000 depending on experience

I am representing a global retail / manufacturing company in South Kent who are looking for somebody to provide comprehensive high-quality services and support to the business at the physical Head Office, Warehouse, store sites and the company cloud-based platforms. Ensure the ongoing security and optimum performance of the network and infrastructure service is maintained.

The role will require a combination of onsite and remote working. The mix will be flexible to reflect the needs of the business and ensure that there is a physical onsite presence from the IT department at Dyna house during core business hours, Monday to Friday.

Key responsibilities:

• Manages the security of the network and IT resources.
• Delivers robust, efficient and professional operational IT service to all employees
• Maintains documentation of systems, maps, procedures, user and technical information.
• Responds to out of hours critical alerts as required.
• Manages and supports the network equipment, PCs, Laptops and services, servers (physical and virtual), network storage devices, network communications equipment to provide continuous service to the business.

Technical Skills:

• Network management (switches, routers etc)
• Virtualisation platforms
• Clustering
• VOIP telephony
• SQL Server / database management
• Azure
• AD
• Sophos X
• HP server Technology
• Windows Server
• Windows Desktop
• Office 365
• SharePoint
• ITIL service desk

Please review and respond with your most up to date and relevant CV.

Lorien Plc is acting as an Employment Agency in relation to this vacancy.