Lead / Senior Digital Service Designer - INSIDE IR35 - REMOTE

Lead / Senior Digital Service Designer - INSIDE IR35 - REMOTE

Our client, a leading professional services company, to join the team on a contract basis in a remote role.

(Some ad hoc travel to client sites for workshops etc)

Role:

• Committed service designer with a proven track record, preferably working within local or central government or experience with complex systems
• Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes.
• Work includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues through user-centered methods.
• Familiarity of GDS, design thinking, UCD methodologies and principles, as well as social sciences
• Strong understanding of quantitative and qualitative research methods, conducted in person and remotely.
• Strong understanding of the diversity of users and the need to make services, products, policies and designs usable and accessible for everyone.
• Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences (external and internal clients).
• Applies active listening and emotional intelligence whilst communicating to colleagues and clients to build effective interactions.
• Champions collaboration between stakeholders who share common objectives.
• Plans, schedules and monitors work to meet time and quality targets.
• Rapidly absorbs new information and applies it effectively.
• Comprehend corporate processes, ways of working and shares a positive outlook.
• Maintains awareness of developing technologies and their application and takes some responsibility for driving own development.
• Driven and possess the skills to perform effectively both as an individual contributor and collaboratively in a group setting.

Please apply!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.