Enterprise Account Manager

London, Edinburgh or Glasgow (Hybrid)
£60,000 - £80,000 in Scotland and £80,000 - £100,000 in London area + Market-Leading Commission

We're looking for an experienced Enterprise Account Manager with strong Insurance sector experience to join a growing technology business supporting leading organisations across Financial Services.

This is a strategic account growth role, focused on developing existing client relationships, driving renewals, identifying expansion opportunities and increasing recurring revenue across a portfolio of approximately 20 enterprise customers.
This is not a new business sales role. You'll inherit established accounts and be responsible for growing wallet share, uncovering new opportunities and building trusted relationships with senior stakeholders.

Key Responsibilities

• Manage and grow a portfolio of enterprise Financial Services and Insurance customers.
• Drive ARR growth through upsell and cross-sell opportunities.
• Own customer renewals and commercial negotiations.
• Build relationships across Operations, Finance, Risk, Technology and Procurement functions.
• Develop strategic account plans aligned to customer objectives.
• Identify new use cases, business units and opportunities for expansion.
• Maintain accurate forecasting and pipeline visibility.
• Work closely with Product, Delivery and Support teams to ensure customer success.

What We're Looking For

• 5+ years' experience in Account Management, Strategic Account Management, Client Management or commercially focused Customer Success roles.
• Strong Insurance market experience, ideally within General Insurance, Lloyd's, London Market, MGA or Broking environments.
• Proven success managing enterprise customer relationships and delivering revenue growth.
• Experience owning renewals, upsell, cross-sell and account expansion targets.
• Strong commercial negotiation and stakeholder management skills.
• Comfortable engaging with senior decision-makers across complex organisations.

Desirable

Experience within:

• Insurance Technology
• Financial Operations Technology
• Reconciliation Software
• Financial Data Management
• Regulatory Technology
• Risk & Compliance Solutions

What's on Offer?

• Basic salary up to £100,000 depending on location.
• Market-leading commission structure with accelerators for overachievement.
• Established portfolio of enterprise customers.
• Significant opportunity to grow revenue across existing accounts.
• Clear progression opportunities as the function continues to scale.
• Hybrid working environment.

This is an excellent opportunity for a commercially driven Account Manager who understands the Insurance sector and enjoys growing strategic customer relationships through expansion, renewals and long-term partnership development.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.