Lead Programme Operations Manager

Contract role

Hybrid working - 50%

Our client is looking for a Lead Programme Operations Manager to play a key role within the Group Marketing Planning & PMO function. This senior position will oversee governance, prioritisation and reporting across major commercial programmes, ensuring our project teams deliver efficiently and effectively.

What you'll do

• Lead core programme governance, reporting and prioritisation
• Run key forums including Radar meetings and phase reviews
• Oversee change management, documentation and process adherence
• Maintain and evolve governance frameworks and PMO processes
• Manage planning systems (e.g., Monday.com)
• Align with cross‑functional Ops, Engineering and Marketing teams on project data and dependencies
• Ensure accurate data feeds into programme dashboards
• Report on efficiency, velocity, effort and launch readiness
• Drive continuous improvement and support training across teams

What you'll bring

• Experience managing or leading PMO teams
• Strong understanding of PMO systems and how to set up and run them effectively
• Excellent communication, negotiation and stakeholder management skills
• Highly organised with the ability to juggle multiple projects
• Calm, considered approach in a fast-paced environment
• Passion for process, PMO excellence and enabling high‑quality delivery