Software Delivery Manager

Software Delivery Manager

Location: Central Manchester (Hybrid - 2 days on site)
Salary: £80,000-£90,000 plus bonus

Role overview

We're partnering with a well‑established organisation in the gambling and gaming sector to appoint an experienced Software Delivery Manager. Operating within a fast‑moving, highly regulated technology landscape, this role offers significant influence over how delivery, product leadership and coaching functions work together at scale.

You'll set direction and provide leadership across several Agile teams, helping align product strategy, engineering delivery and team development. This is a role for someone who understands how to measure what matters-using OKRs, DORA metrics and modern delivery models-to drive meaningful, sustainable change.

What you'll be responsible for

Delivery leadership

• Oversee delivery across multiple teams and domains, ensuring alignment with strategic business objectives
• Champion Agile principles and continuously evolve delivery approaches in a regulated environment
• Use OKRs and DORA metrics to track delivery effectiveness, identifying risks and improvement opportunities early
• Resolve cross‑team dependencies, remove obstacles, and enable consistent, reliable delivery
• Apply delivery data to inform roadmaps, prioritisation decisions and leadership discussions

Product, delivery & coaching alignment

• Build a deep understanding of the product, engineering and leadership landscape
• Partner closely with Product to define transformation goals, outcomes and success measures
• Bring clarity and structure to solution and design conversations
• Balance delivery execution with coaching, ensuring ownership and focus are well distributed
• Collaborate with product leaders to refine OKRs, strengthen operating models and embed continuous improvement

Coaching and team development

• Act as a leader‑coach, promoting openness, experimentation and thoughtful decision‑making
• Help teams appreciate diverse viewpoints and understand what high performance looks like for individuals and groups
• Support teams with clear frameworks, guidance and transparency
• Strengthen team culture, delivery maturity and the ability to operate effectively at pace

Leadership & environment

• Communicate direction and expectations clearly, creating shared understanding across teams
• Foster a culture where ideas are welcomed but aligned to purpose and direction
• Stay attuned to the technical, cultural and organisational factors impacting delivery
• Create an environment where people can collaborate, develop and perform at their best

What you'll bring

Essential experience

• Proven experience leading multiple Agile teams or managing complex, multi‑stream delivery
• Strong knowledge of Agile and Lean approaches, including Scrum, Kanban and scaled frameworks such as SAFe or LeSS
• Practical experience applying OKRs and DORA metrics to improve delivery outcomes
• Confident leadership, coaching and stakeholder engagement skills
• Background delivering software in regulated industries (e.g. gambling, gaming, fintech)
• Ability to turn data and insight into clear actions and improvements
• Familiarity with DevOps practices, continuous delivery and highly available systems

Desirable experience

• Outcome‑focused planning and experience with DORA or SEI dashboards
• Experience operating within large‑scale or enterprise Agile environments
• Knowledge of tools such as Jira, Azure DevOps and Confluence
• Relevant Agile or delivery certifications (CSM, SAFe, ICAgile, PMI‑ACP, etc.)

Why this role?

• £80,000-£90,000 salary plus a discretionary bonus (c.10%)
• Hybrid working model with two days per week in Manchester
• A genuine opportunity to shape delivery culture, leadership behaviours and product strategy
• Join driven, collaborative teams who value innovation, learning and continuous improvemen