Santander's purpose

At Santander they're driven by their purpose- to help people and businesses prosper.

They help customers in the moments that matter most, so that they can create change for themselves and those around them.

That's why Santander are continually developing new ways to serve their customers, and are committed to delivering an outstanding experience by living their values of Simple, Personal and Fair.


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14 million

active customers
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mortgage stock
(2022: £187.1bn)
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cost-to-income ratio
(2022: 47%)
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Banking NIM
(2022: 2.06%)
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7 million

digital customers
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digital mortgage retention
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profit before tax
(2022: £1,894m)
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CET1 capital ratio
(2022: 15.2%)
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in savings to date from our transformation programme from £1bn investment
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Green Homes Report

published "Buying into the Green Homes Revolution"
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Carbon Neutral

in our own operations
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stage 3 ratio
(2022: 1.24%)

Partnerships and awards

Santander are proud to be recognised as a Top Employer and as one of the UK's Best Workplaces by Great Place To Work, who also commend us as a Best Workplace for Women and for Excellence in Wellbeing.

Santander receive external recognition for their approach to supporting diversity, featuring in The Times Top 50 for Women, in the Top 30 of the Social Mobility Employer Index, and proudly being awarded the Best for Mental Health and Wellbeing by Working Families. They are also accredited as a Disability Confident Leader and a Carer Confident Employer.
They promote equality & inclusion through our partnerships including Business in the Community, Stonewall, Business Disability Forum, MyGwork, Working Families, Tommy’s Pregnancy & Baby Loss Charity, Peppy and more.

Tackling Climate Change

First steps on Santander's journey to be net zero by 2050

Tackling Climate Change
Santander's ambition

To achieve net-zero carbon emissions across the group by 2050.

What this means for them

At Santander, they recognise that climate change is one of the biggest challenges facing society. This is why they have embedded climate change into their sustainability strategy with the goal of reducing their carbon emissions and helping other businesses to do so too.

Santander acknowledge that the financial services industry has a critical role to play in the transition to a green economy and they will play their part in supporting the UK transition to low carbon and climate-resilient economy.

Santander's Strategy

Santander have integrated the Climate Strategy into their wider sustainability strategy making it one of the key pillars of focus that will help them remain fully committed to the objectives of the Paris Agreement on climate change.

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