Product Owner - Retail Media
Job Title: Product Owner - Retail Media Platform
Contract Type: 12-month initial contract (with potential extension)
Start Date: ASAP
Inside IR35 via Umbrella - Flexible day rate
Overview
Our client, a leading UK-based retail organisation is seeking an experienced Product Owner to lead the ongoing development and optimisation of a newly launched Retail Media Order Management System (OMS). This platform, built on Salesforce and customised from Advendio, supports the end-to-end process of booking and activating Retail Media campaigns across multiple retail brands.
Key Responsibilities
- Lead a cross-functional DevOps team (Delivery Lead, Business Analyst, Developer, Service Support).
- Manage and triage incoming platform support requests (via ServiceNow).
- Prioritise and maintain a backlog of enhancements and build a roadmap for future development (Product 2.0).
- Act as the strategic owner of the platform, setting direction and ensuring alignment with business goals.
- Serve as the subject matter expert (SME) for the platform, supporting business users and stakeholders.
- Collaborate with internal teams to drive continuous improvement and platform adoption.
Platform Capabilities
The OMS platform includes:
- Business CRM functionality
- Sales pipeline and revenue reporting
- Booking confirmation (via DocuSign)
- Inventory management across Retail Media channels
- Campaign briefing and activation workflows
Ideal Candidate Profile
- Proven experience as a Product Owner or Product Manager, ideally in media, retail, or technology sectors.
- Strong understanding of Retail Media or Order Management Systems.
- Experience working with Salesforce-based platforms or similar SaaS tools.
- Confident self-starter with excellent communication and stakeholder management skills.
- Comfortable working in a fast-paced, evolving environment with a focus on optimisation and growth.
If this position id of interest to you, please apply now with an up to date CV!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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