Application Support Analyst

Contract - Inside IR35

Rickmansworth - Hybrid - 2 days onsite

Application Support Analyst is responsible for delivering top-notch IT support to a network of automotive dealerships. In this dynamic position, you'll be the go-to expert for a wide range of technical tasks, including Application Support issues, network setup, Wi-Fi configuration, and tool deployment. With a focus on problem-solving and customer service, you'll play a crucial role in ensuring the smooth operation of the dealership's IT systems.

• Provide second-line support to dealership IT teams, addressing their technical needs and queries
• Assist with the setup and troubleshooting of Wi-Fi networks across the dealership locations
• Support the implementation and maintenance of dealer management systems and associated tools
• Supervise and monitor the IT environments at the dealerships as required
• Facilitate data transfer and system integration processes

Ideal Candidate Profile

The ideal Application Support Analyst will have a background in automotive or dealership IT support, with a strong understanding of Applications such as Finance and Web based (ordering portals), networking and Wi-Fi technologies. You should be comfortable working in a team environment, demonstrate initiative, and possess excellent problem-solving skills. Experience with dealer management systems would be a significant advantage.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.