Scrum Master

We are looking for a Scrum Master to provide hands on delivery and dependency coordination support for one of the top leading insurance companies!

Length: 3/4 Months

Location: Hybrid - 2 days per week in London

IR35 Status: Inside

Requirements:

• Extensive knowledge and experience of the principles, methods, practices and benefits of multiple Agile/Lean frameworks, in particular Scrum and Kanban
• The ability to apply Agile/lean practices beyond the team
• Familiarity working with other techniques that support agile working such as DevOps, Lean, Systems Thinking, Queuing Theory, Complex Adaptive Systems and Theory of Constraints
• Experience leading and caching teams with varying levels of experience
• In depth experience in Release Planning and Support,
• In depth experience in Complex Change Management Processes
• Complex Financial Services experience

Release Responsibilities:

• Release planning- on a minimum of a weekly basis
• Supporting to remove impediments and blockers that arise with work/progress towards a release, keeping deliverables on track
• Setting up of appropriate change requests
• Ensuring we meet our release audit/management responsibilities, following the correct release steps and document trails such as TSR's etc.
• Liaising with change management and ensuring appropriate approvals in place for releases, including attending CAB if needed.
• Resourcing both release support and warranty support pre, during and post release both inside and outside of the team
• Contributing and signing off SOE's where needed for larger deliverables
• Co-ordination with wider web squads to ensure avoidance of clashes/conflicts/alignment/issues
• Play a core role as bridge between platform and MR when defects or environment challenges arise
• Increasing release fluidity in the squad, driving forward value add activity and progressive release processes/speed/frequency improvements

Incident Responsibilities:

• Liaising and engaging major incident management when incidents occur
• Supporting bridge calls during incidents and engaging the right support
• Helping trace back incident root causes/impediments based on release schedules and service now records
• Picking up assigned incidents in service now and liaising with product owner/ wider incident triage teams to manage incident triage / direction / archive
• Liaising with problem management post incidents to support root cause and resulting change management requirements
• Helping assess improvements to make to avoid incidents within the squad/ help support improving stability

Squad Responsibilities:

• Facilitate ceremonies, namely stand up, planning and retrospectives
• Onboarding of new starters, supporting with access requirements, set up requests as well as software/ hardware challenges.
• Engagement with third party teams e.g. PCW teams, Worldpay, Security, Ops etc that play a role in the squads workflow to ensure alignment is there.
• Engagement with internal dependencies for in progress work, such as dependencies DDO, Platform squads, Data, CCaSS etc.
• Facilitating discussions and ad hoc sessions relating to squad maturity/ impediments (such as resource discussions, challenging WOW behaviour, blocker removal etc)
• Project management involvement, liaising with wider project managers/leads for large deliverables.
• Jira management, set up of new boards, maintenance of existing boards, improvement of WOW
• Squad WOW tracking and enhancements- collating and using data and insight to shape and coach the squad, improving velocity/throughput and better enhancing the output of retro actions
• Environment management and coordination
• Cover for Product Owner when on annual leave
• Helping drive forwards sessions such as three amigo's which enable the squad to progress with work and deliver more efficiently
• Supporting retro actions, driving forward considerable change each sprint within the squad
• Support product owner on backlog grooming process and management, in preparation for upcoming sprints
• Coaching the team on effective refinement, helping keep conversations on track and focused on top line problem rather than detailed solutions during session.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.