Technical Specialist

ServiceNow | Configuration Management

We're proud to be partnering with a well-established Building Society on an exciting opportunity for a Technical Specialist to join their growing team on a 12-month fixed-term contract.

This is a fantastic role for someone looking to work in a fast-paced, collaborative environment where you'll support the delivery of key configuration and software management processes, working closely with a team of experienced professionals.

What You'll Be Doing:

• Supporting and maintaining the Configuration Management Database (CMDB) and associated processes
• Managing software assets and configuration items within a ServiceNow environment
• Working closely with the senior specialist and wider team to drive best practices
• Supporting IT service management activities, including change management
• Collaborating with internal stakeholders to ensure effective configuration practices
• Constantly developing your skills and contributing to team success

What We're Looking For:

• Previous experience working with ServiceNow or similar ITSM platforms
• Solid understanding of Configuration Management and/or Software Asset Management
• A collaborative approach - enjoys working in a team and learning from others
• Service Management experience (e.g. Change, Incident, Problem) is beneficial
• Exposure to ITIL practices - certification is a plus, but not essential
• Experience in or understanding of financial services is advantageous
• Familiarity with working in a Scaled Agile (SAFe) or agile delivery environment

Why Join?

Be part of a growing team with clear opportunities to learn and make an impact

Join a values-led organisation focused on innovation and customer service

Work in a supportive, agile, and fast-moving environment with great collaboration

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.