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Technical Specialist

Job Type
Contract/Temporary
Location
Coventry, West Midlands
Salary
£51000 - £52000 per annum
Job Ref
BBBH164422_1751552205
Date Added
July 3rd, 2025
Consultant
Kausar Choudhury

ServiceNow | Configuration Management

We're proud to be partnering with a well-established Building Society on an exciting opportunity for a Technical Specialist to join their growing team on a 12-month fixed-term contract.

This is a fantastic role for someone looking to work in a fast-paced, collaborative environment where you'll support the delivery of key configuration and software management processes, working closely with a team of experienced professionals.

What You'll Be Doing:

  • Supporting and maintaining the Configuration Management Database (CMDB) and associated processes
  • Managing software assets and configuration items within a ServiceNow environment
  • Working closely with the senior specialist and wider team to drive best practices
  • Supporting IT service management activities, including change management
  • Collaborating with internal stakeholders to ensure effective configuration practices
  • Constantly developing your skills and contributing to team success

What We're Looking For:

  • Previous experience working with ServiceNow or similar ITSM platforms
  • Solid understanding of Configuration Management and/or Software Asset Management
  • A collaborative approach - enjoys working in a team and learning from others
  • Service Management experience (e.g. Change, Incident, Problem) is beneficial
  • Exposure to ITIL practices - certification is a plus, but not essential
  • Experience in or understanding of financial services is advantageous
  • Familiarity with working in a Scaled Agile (SAFe) or agile delivery environment

Why Join?

Be part of a growing team with clear opportunities to learn and make an impact

Join a values-led organisation focused on innovation and customer service

Work in a supportive, agile, and fast-moving environment with great collaboration

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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