Operational Resilience Manager

Operations Resilience Manager - Manchester- Salary £85,000 + Bonus

The Company:
Lorien Globare are working in partnership with an organisation undergoing significant transformation across its technology and operations landscape. With a strong focus on service continuity and customer experience, this business is investing in its resilience capabilities and looking for a strategic leader to drive this forward.

The Role:
This is a newly created role, responsible for shaping and embedding the operational resilience strategy across the business. You'll lead the development of frameworks, governance, and testing processes to ensure critical services remain available and responsive under all conditions.

Working closely with Product, Platform, and Engineering teams, you'll ensure resilience principles are built into design, change, and support processes. You'll also take ownership of major incident and crisis management, third-party assurance, and continuous improvement initiatives.

The Skill Requirements:
We're looking for candidates with a blend of the following:

• Proven experience in operational resilience, business continuity, or risk management within a regulated or complex environment
• Strong understanding of resilience frameworks including critical service mapping, dependency identification, and impact tolerance setting
• Knowledge of incident management, crisis response, disaster recovery, and third-party risk
• Experience applying resilience principles within agile, product-led, or DevOps environments
• Excellent communication skills with the ability to translate technical and regulatory concepts into business outcomes

The Benefits:

• Salary £85,000
• Company bonus scheme
• Hybrid working from Manchester (2 days in the office per week)
• Flexible working hours
• 25 days annual leave plus bank holidays

This is a fantastic opportunity to build and lead a resilience function within a business that's investing heavily in its operational maturity. Submit your CV to be considered.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.