Change Management Consultant IV

Position Summary
The Change Analyst will play a critical role in supporting the Integrated Grid Planning (IGP) initiative by driving tactical execution of Change Management activities. This position ensures business readiness and stakeholder alignment throughout the project lifecycle. Reporting to the IGP Product Manager, the analyst will collaborate closely with Change Management leadership, IT teams, and business stakeholders to enable successful adoption of new processes, systems, and tools.

Key Responsibilities
* Change Management Execution
o Support development and implementation of Change Management plans, including stakeholder impact assessments, communication strategies, and training coordination.
o Partner with Change Manager and Training Lead to ensure readiness activities are completed for each project gate (Initiate, Commit, Build, Commission, Close).
o Track and report on change readiness metrics and resistance mitigation plans.
* Stakeholder Engagement
o Facilitate collaboration between business SMEs, change agents, and IT teams to align on process impacts and adoption strategies.
o Assist in preparing communication materials and engagement collateral for sponsors and stakeholders.
* Project Support
o Coordinate with IT Product Owners and durable teams for pre-implementation and post-implementation support planning.
o Provide input to project risk register and assist in identifying workload changes and dependencies.
* Continuous Improvement
o Identify opportunities to refine governance and change processes based on lessons learned and stakeholder feedback.
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Preferred Qualifications
* Consulting Experience Preferred
* Bachelors degree in Business Administration, Information Systems, or related field.
* 3+ years of experience in Business Analysis with a focus on Change Management and Governance.
* Familiarity with project lifecycle frameworks and gating processes.
* Strong understanding of stakeholder engagement strategies and organizational change principles.
* Excellent communication and facilitation skills; ability to translate complex concepts into actionable plans.
* Experience with tools for documentation, reporting, and collaboration (e.g., SharePoint, Teams, Excel).
* Knowledge of utility industry or grid planning processes is a plus.

Shapes, plans and leads transformational change management efforts for multiple, program-level initiatives that drive enterprise-level change. Drives Change Management methodology into every product and coaches and leads both practitioners and non-practitioners (Prosci desired). Uses facilitative communication style to lead teams to the right outcome. Expert written and verbal skills, can summarize complex ideas in a way that is easily understood by non-experts. Articulates and establishes desired outcomes and manages multi-stream metrics to demonstrate visible signs of progress towards outcomes. Anticipates and resolves conflict with authority, managing sensitive/political issues confidently. Establishes and manages change management transformation plan for multiple projects and/or programs within the transformation effort, as well as embedding integration with key enterprise initiatives that impact the same audiences.Understands change impacts across all in-scope audiences and shapes innovative, compelling mitigation and management techniques. Works closely with executive and C-suite leaders (VP and above) and influences decision-making, while demonstrating sensitivity and responsiveness. Shapes, plans, designs and delivers change management strategy and approach for multiple, program-level work, driving lasting change across the enterprise. Integrates change management efforts with wider enterprise transformation efforts as appropriate. Shapes, plans, designs and coaches leadership to gain alignment in complex and difficult situations. Creates and runs stakeholder engagement activities, adapting for different audience groupings as needed. Provides coaching and mentoring to senior and executive managers, peers and more junior team members. Anticipates potential risks and issues and mitigates appropriately. Works confidently and effectively through ambiguity and leads others to deliver success despite ambiguity. 10 + years experience required.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

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