Service Operations Coordinator

Service Operations Coordinator
Rialto, CA

Overview:

Seeking a Service Operations Coordinator to support one of the company's busiest regional offices. This individual will play a key role in keeping day-to-day service operations running smoothly - tracking job progress, ordering equipment and materials, and ensuring projects are completed accurately and on time. The ideal candidate is organized, assertive, and proactive - someone who thrives in a fast-paced environment and enjoys keeping operations on track while holding others accountable.

Qualifications:

• 3+ years of experience in service coordination, field operations, or project support roles (provide examples)
• Background in telecom, DC power, electrical, or construction-related environments preferred
• Strong organizational skills with the ability to multitask across numerous active projects
• Excellent follow-through communication - seeking someone with leadership qualities/experience.
• Must be comfortable working onsite full time

Responsibilities:

• Coordinate daily service activities for multiple ongoing projects (from office)
• Track job completions, paperwork, and invoicing to ensure timely processing
• Order and manage delivery of major equipment and minor materials as needed
• Serve as the central point of contact for service coordination between technicians, project managers, and internal departments
• Maintain visibility on all active jobs - ensuring scheduling, materials, and documentation are up to date
• Enforce accountability by following up on outstanding items and ensuring deadlines are met
• Support process improvement initiatives and uphold company quality, safety, and compliance standards
• Utilize Microsoft Office, Teams, and internal systems to maintain communication and reporting accuracy

Employee Benefits:

• Employee health insurance: Medical & Prescription Drug, Dental, and Vision
• Basic Life & AD&D insurance
• Voluntary Employee Life Insurance
• Short-term disability
• Voluntary Long-Term Disability
• Employee Assistance Program
• 401(k) match Employer Contribution
• Up to 96 hours of PTO Paid Time Off (prorated based on hire date)
• Christmas bonus

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.