Data Center Technician I

JD
Description: As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Qualifications:

Top 3 Required Skills

1. Network troubleshooting and cabling experience (Ethernet, fiber optics, patch panels, switches, connectivity testing).
2. Computer/server hardware experience (installations, component replacement, break/fix, diagnostics).
3. Experience working with technical procedures, ticketing systems, and following SOPs in a fast-paced operations environment.

Preferred Skills

1. Data center, NOC, ISP, telecom, or critical facilities experience.
2. Experience with Linux, command-line tools, server deployments, or rack-and-stack activities.
3. Familiarity with ESD practices, structured cabling standards, inventory management, and asset tracking.

Minimum Qualifications

• 6+ months of hands-on IT, network, telecom, electronics, military technical, or data center experience.
• Ability to troubleshoot hardware and network issues using established procedures.
• Comfortable working in large-scale data center environments and following strict safety protocols.
• Ability to lift up to 40 lbs, work on ladders, and perform extended periods of walking/standing.
• Willingness to work days, nights, weekends, and holidays based on business needs.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.