Document Control Specialist

Document Control Specialist

Location: North or South Carolina. Mostly remote

Rate Range: $16-$18/hr depending on experience

This position is responsible for developing and implementing the necessary infrastructure to efficiently process and secure project related documentation (i.e. vendor documents, construction documents, quality records and vital business records) and in developing and implementing cost-effective solutions for project information management. This person is also responsible to coordinate and oversee the assembly, reproduction, revision control and submission for archival of construction work packages. These packages are inclusive of the work orders, drawings and procedures applicable to the construction work tasks.

Candidate can live anywhere within the Carolinas West region and will work remote most of the time.

This position reports to the Vegetation Management Director and supports the VM Program by the successful execution of the following:

• Creates and sends reports to VM and Supplier leadership on defined cadences

o 10-day goal, after hour call out, Fastrack scores and verbatims, customer tickets and Ops request, circuit maintenance audit, reactive QA, customer resolution tool, customer experience performance metrics, and customer work orders exceeding 10 business days

• Weekly crew tracking for VM and DCC
• 2nd approver on VM Supplier invoices, max amount at the discretion of the director, additional invoice assistance as needed
• Monitors work plan to ensure timely work order completion
• Updates ARCOS call out as needed
• Creates & schedules VM Planned outages
• Monitors and tracks customer complaints
• Hazard Tree refusal letter facilitation and storage
• Tracks computer-based training compliance
• Assists with on/off boarding of suppliers as needed
• Order supplies and develop job aids as needed
• May also include additional jurisdictional responsibilities such as sending request for public notices, acquiring DOT permits, monitoring customer phone line and taking follow-up actions to ensure resolution, creating PDF maps, etc.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.