Ground Operations Specialist (Drone Delivery Operations)

Overview

We are seeking a Ground Operations Specialist to support innovative drone delivery operations through ground support activities, operational execution, equipment handling, and community engagement. This role is ideal for individuals who enjoy working in a fast-paced environment, following detailed procedures, and contributing to the deployment of emerging technology.

Key Responsibilities

• Support daily drone operations by handling, organizing, and maintaining operational equipment, including batteries and related components.
• Monitor operational airspace and surrounding environments for potential hazards, obstacles, or safety concerns.
• Assist with inventory management, package preparation, and general warehouse activities.
• Execute established operating procedures while maintaining strict safety and compliance standards.
• Interact professionally with community members and respond to basic questions regarding operations.
• Document operational activities, incidents, and observations using standard reporting tools and templates.
• Support launch, recovery, and readiness activities for operational equipment as directed.
• Work collaboratively with operations personnel to ensure efficient and safe daily operations.

Work Environment

• Ability to lift and carry up to 50 pounds.
• Ability to stand and walk for shifts lasting up to 12 hours.
• Frequent pushing, pulling, squatting, bending, and reaching.
• Ability to work outdoors in varying weather conditions.
• Schedule flexibility required, including nights, weekends, and holidays.
• Up to 25% travel may be required based on operational needs.

Compliance Requirements

• This position may involve safety-sensitive duties subject to applicable Department of Transportation (DOT) and Federal Aviation Administration (FAA) regulations.
• Candidates may be required to successfully complete pre-employment, random, and/or post-incident drug and alcohol testing where applicable.
• Employment may be contingent upon satisfying regulatory, licensing, and export compliance requirements.

Required Qualifications

• High school diploma or equivalent.
• Basic mechanical aptitude and troubleshooting ability.
• Experience documenting activities and maintaining accurate records.
• Ability to work effectively in a fast-paced team environment.
• Strong attention to detail and commitment to safety.
• Ability to follow detailed procedures and work instructions.

Preferred Qualifications

• Previous warehouse, logistics, fulfillment, or operations experience.
• Experience supporting aviation, aerospace, unmanned systems, robotics, or drone operations.
• Familiarity with aviation terminology and operational procedures.
• FAA Part 107 Remote Pilot Certificate preferred.
• Military aviation, UAV, or operational support experience is a plus.

Position Type

• Contract
• Full-Time
• Shift Schedule Including Weekends

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.