Business Development/Inside Sales Representative
Position Purpose:
This position will facilitate the sale of value-added outdoor lighting products and services to Residential, Industrial, Commercial, and Institutional customers. They are responsible for supporting customer facing employees engaging in projects that involve outdoor lighting products in an effort to provide top of class customer service and increase net-profit goals for the company. They are responsible for supporting product line questions, billing and rate issues, and making recommendations for application of products for designs. They will provide expertise to solve medium complexity problems with a medium level of supervision. They are expected to develop solid skills and the ability to work with a high degree of independence.
This position requires a customer sensitive, team orientated person with a medium level of proven technical and business expertise in inside sales, providing training, and solving technical and billing issues.
Day to day is remote but candidates must reside in Ohio, Kentucky, or Indiana and 5% travel, within Duke Energy service territory in Indiana, Ohio, Kentucky is required for the role.
* Support customer facing employees on technology, processes, techniques and approaches to engaging with customers to sell outdoor lighting systems
* Prepares thorough and accurate proposal/contract documentation related to any lighting sales initiative.
* Ensures business goals and objectives are accomplished through effective negotiations, communication, and work monitoring.
* Be educated in solving customer issues and in the various product groups related to outdoor lighting.
* Provide technical advice, information and assistance to internal and external customers
* Maximize sales by understanding competitive positions, Duke Energy profitability, and customers perceived value of the products/services offered
* Work closely with our Engineering & Delivery Team and other customer facing employees to make sure the solution is provided correctly to the customer, and a high customer satisfaction rating is achieved.
Work environment:
* Availability to work on special projects and initiatives as needed.
* Ability to speak in front of large groups of people.
Relations with Others:
External: This position will interface with Residential, Commercial, and Governmental customers.
Internal: This position will report to the Manager - Midwest OL Sales Manager, and interface with the Manager and Sales Team.
Minimum Qualifications
* Either 4+ years relevant work experience with a Bachelors degree in Engineering or Business or 6+ years relevant work experience with an Associates degree or 10+ plus years relevant work experience without a degree. Entry before described years of work experience would include additional education/military leadership and/or high performance at managements discretion.
* Self-motivated with intensity and urgency
* Personal organization to manage a wide variety of customer opportunities
* Experience working with a wide range of customers, governmental officials to residential customers.
* A demonstrated competency in all types of clear communications: written, verbal and presentations.
* Working knowledge of computerized reporting systems and work management systems.
* Basic understanding of rates and tariffs
Desired Qualifications
* Experience in outdoor lighting designs and products
* A working knowledge of energy and distribution services.
* Certified Energy Manager, LC
* Demonstrated ability to lead a diverse team of individuals to meet a common goal and timeline.
* Demonstrated ability to develop skills and become advisor for entire delivery team. Topics will include technical and/or business issues.
Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.
If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.
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