IT Business Analyst II

This role will be responsible for

• Leading current-state process mapping efforts, capturing end-to-end workflows, data flows, system interactions, and user roles
• Facilitating working sessions to align stakeholders and create a shared understanding of how processes functions today
• Translating discussions into clear, structured artifacts (process maps, system maps, data flows, and user interactions)
• Partnering with business and IT leaders to design future-state processes and capabilities aligned to digital and AI-driven transformation
• Identifying gaps, inefficiencies, and opportunities for automation, simplification, or improved data flow

The ideal candidate should have

• Deep experience in process mapping and process design (BPMN, value stream mapping, Lean, or similar)
• Strong understanding of enterprise IT architecture (applications, integrations, data flows, and system dependencies)
• Hands-on familiarity with modern AWS architectures (e.g., cloud-native patterns, APIs, event-driven design, data platforms)
• Ability to connect process, data, systems, and users into one cohesive view
• Experience working in environments with incomplete or ambiguous information and bringing structure quickly

Critical success factors

• Exceptional facilitation skills (can run workshops and working sessions with senior leaders and operators)
• Proven ability to build alignment and consensus across business and IT stakeholders
• Strong communication skills with the ability to translate complex concepts into simple, visual outputs
• Ability to drive toward outcomes (not just discussion) and produce tangible deliverables
• Comfort influencing without direct authority

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.