Job Summary

Hands-on data center technician supporting live network and transport infrastructure. This role focuses on rack & stack, cabling, break-fix, remote hands, optical testing, and hardware replacement inside large, production data center environments. An execution-focused role for experienced technicians who are comfortable working in live data centers, following MOPs, and supporting customer-facing work.

Key Responsibilities

• Perform break-fix and remote hands support, including nights and weekends as needed
• Rack, stack, cable, label, and decommission data center equipment
• Install and troubleshoot fiber and Ethernet cabling (single-mode, multi-mode, CAT5/6, LC, RJ45, fan-outs)
• Perform optical testing and turn-ups using tools such as OTDR, power meters, and VFL
• Test and troubleshoot 10G and 100G circuits
• Support card-level troubleshooting and hardware replacements
• Follow MOPs, engineering documents, and customer procedures
• Support site audits, cable assignments, and documentation
• Work with AC and DC power, redundant feeds, and ATS systems
• Coordinate with control centers, engineers, and on-site teams
• Provide oversight of 3rd-party vendors when needed

Required Experience

• 3-5 years of hands-on experience working in data center environments
• Experience with rack & stack, cabling, and live hardware support
• Comfortable working with fiber and copper cabling
• Experience performing break-fix and remote hands work
• Ability to read and follow MOPs, diagrams, and cut sheets
• Comfortable working in production data centers without constant supervision
• Strong communication skills & ability to work with customers
• US Citizenship required

Schedule

• Standard hours are Monday-Friday, 8am-5pm
• Occasional nights and weekends are required based on customer needs

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.