Workday System Analyst

Key Responsibilities

Troubleshooting & Issue Resolution

• Respond to and triage Workday‑related issues reported by end users.
• Identify trends in recurring problems and proactively address systemic issues.
• Conduct root‑cause analysis and lead cross‑functional efforts to develop and implement solutions.
• Make system updates and configuration changes in alignment with established governance processes.
• Coordinate and negotiate timelines with internal technical teams, external partners, and business stakeholders.

System Monitoring & Performance

• Continuously monitor system performance to identify potential gaps, risks, or inefficiencies.
• Resolve or mitigate system issues to ensure functionality meets evolving business needs.
• Assess impacts to integrations and collaborate with affected teams to ensure smooth operation.
• Recommend and implement process improvements that enhance overall system performance.

Upgrades, Enhancements & Testing

• Evaluate upcoming system releases or functional changes from an end‑to‑end business perspective.
• Proactively identify potential impacts or risks and lead efforts to implement mitigations.
• Recommend new features or functionality that improve operations, efficiency, or user experience.
• Execute and support testing cycles, ensuring changes are validated prior to deployment.

Reporting & Analytics

• Design and develop advanced reports, dashboards, and analytical tools within Workday.
• Identify innovative ways to deliver data that supports decision‑making and process optimization.
• Collaborate with teams to define reporting requirements and enable self‑service capabilities.

Consultation & Business Partnership

• Serve as a subject matter expert on Workday functionality and best practices.
• Partner with end users, stakeholders, and centers of expertise to understand needs and recommend solutions.
• Lead initiatives to streamline processes, increase efficiency, and deliver measurable business improvements.
• Ensure that proposed system or process changes are fully understood and effectively adopted by users.
• Provide guidance that strengthens user capabilities and promotes effective utilization of system functionality.

Education, Experience & Certifications

• Bachelor's degree in computer science, engineering, information systems, or a related field - or equivalent experience.
• Typically 3-5 years of hands‑on experience working with Workday in a systems, functional, or technical capacity.

Desired Skills:

Functional Knowledge

• Understanding of system configuration, application development concepts, and relational databases.
• Familiarity with operational processes within HR, finance, or related business units.
• Ability to analyze and translate business requirements into technical solutions.

Technical Skills

• Experience with Workday configuration, reporting, integrations, or system administration.
• Strong analytical and problem‑solving skills.
• Ability to identify and evaluate upstream/downstream impacts across modules and processes.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.