Instructional Designer

Scope & Complexity
Design and Create Learning Materials

• Designs, develops, and maintains learning programs and materials that support all departments across Risk Operations.
• Ensures all training materials align with company brand guidelines and deliver a cohesive learner experience.
• Provides recommendations for training solutions that address business needs and performance gaps.
• Creates content that can be effectively delivered both digitally and in-person, supporting future trainer-led opportunities.

Stakeholder Management

• Partners closely with department stakeholders to define learning goals, objectives, and success metrics.
• Builds strong relationships across teams to ensure training solutions meet operational priorities and timelines.

Project Management

• Manages multiple instructional design projects simultaneously, maintaining clear priorities and timelines.
• Balances workload effectively while collaborating with teammates and subject matter experts (SMEs).

Measurement & Reporting

• Tracks and reports on key learning metrics, learner engagement, and training effectiveness.
• Uses data and feedback to continuously improve learning programs and learner outcomes.

Knowledge & Experience

• Partners with SMEs to translate complex or technical content into structured, engaging, and digestible learning experiences.
• Designs clear learning objectives, assessments, and activities that support skill development and behavior change.
• Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and blended learning strategies.
• Evaluates training requests to ensure they align with business needs and add value to Risk Operations.
• Maintains awareness of operational goals, performance metrics, and compliance priorities.
• Designs programs that consider learner needs, use cases, and operational realities to close skill and knowledge gaps.
• Focused on creating meaningful, robust learning experiences that drive confidence, competence, and performance.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.