Quality Control Coordinator

This role is hybrid 1-2 days onsite. Temporary until the end of the year.

Quality Control Coordinator

We're looking for a detail-oriented and proactive Quality Control Coordinator (QCC) to support the success of our dealer programs. This role is essential in maintaining high-quality output across initiatives to ensure customer satisfaction, retention, and loyalty.

💼 What You'll Do

• Serve as the liaison between Program Management, Clients, and internal team members.
• Implement and manage program updates to ensure current product knowledge is maintained.
• Review and update contract information daily.
• Audit dealer program materials before distribution.
• Investigate and resolve program-related issues using internal systems.
• Log and track resolutions in Salesforce.com.
• Maintain organized inventories of program samples and dealer documentation.
• Develop and refine process flows for program implementation.
• Monitor program participation metrics.
• Train internal and field representatives on product updates and enhancements.
• Keep training materials, presentations, and contracts up to date.
• Collaborate with IT and Program Management on system improvements.
• Support broader corporate objectives through cross-functional collaboration.

👤 Who You Are

You bring:

• 2-3 years of experience managing multiple projects or supporting sales teams.
• Intermediate computer skills.
• Flexibility to meet deadlines as needed.
• Strong relationship-building and communication abilities.

You stand out because you're:

• Conscientious and detail-oriented.
• Organized with excellent time management.
• Analytical and proactive.
• Skilled at multitasking in a fast-paced environment.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.