Statement of Work (SOW) engagements are increasingly on the rise, with organizations looking outside of the permanent workforce to work with specialist companies to deliver specific services, results, and outcomes. Within the technology world, procured SOW engagements can range from an outsourced service desk to building new application software. Lorien’s SOW Management and Services Procurement brings transparency and visibility to your Statement of Work spend by ensuring control and governance, while embedding efficiency and cost savings. The result is an agile yet compliant workforce that delivers the outcomes you need to stay ahead.

What is a Services Procurement Program?

A SOW Management or Services Procurement Programme can add value at multiple points within the SoW lifecycle. However, SOW Management typically records, monitors, and manages SOW transactions and engagements whilst overseeing deliverables to provide security and governance. A services procurement partner may also take responsibility for sourcing and running RFX processes within a program. This may involve setting up a preferred panel list of suppliers or running the bid and negotiation of separate SoW agreements with a pre-selected panel of suppliers. A SOW Management provider may also facilitate the payment elements of any SOW program, including activating payment of milestones/deliverables, any applicable bonuses, and managing the query and resolution of any disputed delivery. A SOW Management Programme will typically involve the implementation of a Vendor Management System (VMS) with a specific SOW module to track and capture data such as projects, spend, milestones, and supplier performance.

What are the benefits of outsourcing your Services Procurement Program?

  • Optimized supplier panel - Ensure your panel has the right balance of engaged suppliers to enable your business to access the required skills and expertise.
  • Visibility - Achieve full visibility of your Statement of Work spend across classifications, the activity of all your engagements, and the workforce engaged in your projects.
  • Risk mitigation - Consistent contracts across all of your suppliers and protection against worker misclassification and mis-screening, insufficient insurance protection, and loss of intellectual property.
  • Deliverables management - Have peace of mind that all deliverables and milestones are achieved before sign-off and payment.
  • Efficiency - Create an efficient process that will enable your business to capture the skills required at a rapid pace without losing governance.
  • Engagement definition - Improved definition of requirements and engagements. Prevent scope creep and high volume of supplier extensions and change requests.