Q&A with Bhavesh Patel
What has your journey at Lorien been like so far?
I’ve been with Lorien for 12 years, originally starting out as a Resourcer. I came in to support one of our clients, which was a big, high-profile account and was a great way to kick off my recruitment career. I worked in that role for three years and always aspired to do more, often asking my managers what I could get involved in. We picked up a small permanent account and I was asked if I could manage it – I of course said yes. A few years later, I received a call from our Managing Director David Gettins informing me of a new client and asking me to be the first on-site recruiter for them. Nine years later, I’m still here supporting the client and have held numerous roles here, including Senior Recruitment Business Partner, Team Leader and now Client Services Manager.
What is a career highlight for you or your team?
I have a few highlights here – firstly, getting the role I am currently in as it was something I aspired to for many years. I enjoy the accountability and the trust that is placed in me to deliver the best for our clients. Another career highlight is the recognition I’ve received from Lorien. Within the various teams I’ve been a part of, we have won a number of Team of the Year awards and I was also awarded Resourcer of the Year and the first Onsite Person of the Year award, all of which I’m hugely proud of.
What is the Lorien workplace culture like?
We have always had the close-knit, family-feel across the business. Everybody knows everyone and one of the pluses of Lorien is how accessible our Senior Leadership Team are, all the way up to our MD, David Gettins. Everyone is approachable, everybody gets along and we all chat. It’s always been that way and it’s a positive workplace. We get the job done and everyone works hard which is reflected by the clients we have, the new clients we win, and the renewals we get.
What are your top tips for anyone going for an interview?
You should understand the role you’re interviewing for and the nature of our business. The type of work we do is completely embedded with the client and interviewees need to be aware of our various recruitment models. If you understand that, you will understand who we are and what we’re here to do. You should also back your statements up with evidence and do so without being prompted.
What does a typical day at work look like for you?
A typical morning would be to catch up on my emails and attend any morning huddles that my various teams are having. This is followed by reviewing numerous reports that are generated by our MI team and analysing the data to see what actions need taking across the platform. Throughout the day, I will spend time on calls with my direct reports and clients, but my days often vary.
What is it that drew you to Lorien?
I was made redundant during the credit crunch of 2008 after doing three years of IT sales. I had, and still have, a love for technology and selling, so I decided to marry the two when searching for my next opportunity, which brought me to recruitment. I have always felt valued and appreciated, and the roles I’ve had are exciting to me.
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