Lorien worked closely with the client to develop and deliver their recruitment strategy, with a focus on speed, scale, and specialism to hire the right people at the right time. The project involved a largescale transformation of the existing National Lottery to make it bigger, better, safer, and to secure more money for good causes, meaning that bringing in the right talent is critical. The project quickly got off to a great start with all leadership positions filled early in the process.

At the heart of the customer’s culture is their goal to become the UK’s most inclusive employer. To support this aim, Lorien delivered training sessions on unconscious bias in the recruitment process to their executive leadership and hiring teams. These sessions were facilitated by one of Impellam’s Performance & Development Business Partners and were recorded (and edited utilising video technology to focus on the key points), giving the client an effective way of sharing this information with new starters to educate them in this crucial component of hiring diverse talent. An awareness of unconscious bias helped support hiring managers to make better and more inclusive choices as part of the recruitment process.