International Media Company RPO| Case Study

An international media company required the creation of a new Digital Operations Centre in a new location, with Lorien sourcing, screening and interviewing new teams of staff. Lorien appointed a dedicated team internally to ensure a smooth and streamlined process. Read below to learn more about the solution we provided.

The Problem > The Solution > The Process > The Outcome > Want the same results?

THE PROBLEM_

An international media company decided to bring their technology infrastructure support services in-house to create a Digital Operations Centre in Manchester to manage all elements of infrastructure support for their multiple business divisions globally. After completing a competitive tender process, Lorien was selected as their supply partner.

This meant whole new teams of digital operations staff needed to be sourced, screened and interviewed with minimal downtime to the clients existing structure.

THE SOLUTION_

Lorien appointed a dedicated team internally to meet all aspects of the client’s requirements – including specialist Search consultants for senior roles and multi-lingual specialists to support the screening requirements for roles including Polish, German, Spanish, French and Italian.

Lorien created an omni-channel approach utilising not only Lorien's extensive existing databases but included using both our own and the client's social networks as well as working with specialist bilingual job boards & organisations to source multi-language candidates.

THE PROCESS_

A phased recruitment model was designed to ensure that the appropriate senior talent was in place to support the later phases of the recruitment process. Key activities included: planning and persona mapping, microsite, candidate packs, search initiation for senior roles, gamified assessment design through partnering with Arctic Shores, assessment days, open days and social events to keep secured candidates engaged whilst awaiting start date.

THE OUTCOME_

Due to the extensive research and execution of the phrased recruitment model, the project was delivered on budget and ahead of time to meet the deadline for the launch of the Digital Operations Centre. Lorien successfully fulfilled over 100 candidate roles and filled 100% of roles directly with a 99% offer accepted rate.

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