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Lead User Researcher / Principal Researcher - Service Design and Experience - Permanent Role - Remote working options available to anyone in the UK
We are currently seeking a Principal Design Researcher for one of the UK's leading financial services organisations.
Working as part of a Service and Experience Design team, you will help develop the design research practice. You will be infectiously passionate about all things related to service and design research and in helping multidisciplinary teams to create exceptional insight led services.
As Principal Researcher, you'll be shaping and managing research for larger programmes of work. Working with stakeholders, you'll develop, prioritise and shape the programme research backlog and create research plans that support both the needs of our users and the business. You'll ensure the quality and efficiency of research conducted by you and other researchers across the programme. You'll be working collaboratively with key stakeholders to ensure buy-in and understanding Design Research. You'll also be on hand to provide Design Research mentoring and coaching to less experienced researchers, as well as colleagues across the business.
Working in a multi-disciplinary environment, you'll be collaborating closely with Product Owners, Proposition Managers, Service and Experience Designers (UX, UI and Content), Developers, Analysts and other researchers. You will also be the voice of Design Research with the programme senior leadership team.
To join the team as a Principal Design Researcher, you'll need some experience in the following
In return you will receive the following benefits:
If this sounds of interest, please apply online to be considered for the role.
Lorien Internal is acting as an Employment Agency in relation to this vacancy.