Sr. User Interface Designer I

Sr. User Interface Designer I
  • Competitive
  • Permanent
  • Chicago IL, United States Chicago COOK United States 60611
Job Ref: JO000126001
Sector: IT
Date Added: 07 December 2021

Senior User Interface Designer I

SMS Assist’s vision is to make every property better. We serve more than 200,000 commercial and residential properties nationwide. We connect property owners in industries like retail and restaurant with a dense affiliate network that specializes in more than 55 trades like landscaping, plumbing, HVAC, and more. Our customer service organization leverages our proprietary One by SMS Assist cloud platform to process thousands of work orders on a daily basis.
Every day we strive to provide the best service to our customers through an entrepreneurial spirit, a passion for service, teamwork, and integrity. We offer a game room, fitness center, bike garage, SMS Serves philanthropy program, company events, a fun location along Chicago’s Magnificent Mile, and more. SMS Assist is a Moxie Awards winner, Chicago Innovation Awards winner, a Top 100 Digital Company in Chicago and has been named to the Forbes Cloud 100 list for all four years of its existence! The list ranks the top 100 private cloud companies across four factors: market leadership, estimated valuation, operating metrics, and culture.

The Senior User Interface Designer I works closely with the UX team, SMS business leadership, product managers, engineers, and our users to deliver high-quality visual designs of user experiences that adhere to brand guidelines, follow our design system, and meet both accessibility requirements user needs across multiple channels and platforms. This role will draw on their experience implementing the UX lifecycle (research, concepting, iterative design, usability testing) to deliver value. The Senior User Interface Designer I has experience in managing multiple projects; proactively managing deliverables and expectations. They support the product team by providing high-fidelity visuals and prototypes for usability testing, ensuring consistency and appropriate application of the design system, facilitating usability testing, and driving iterative improvements to high-fidelity designs. The Senior User Interface Designer I is responsible for communicating design intent for development and supporting engineering through delivery.

• Design elegant, smart, and usable designs for web and mobile applications
• Collaborate with product and design teams to ensure that we are leveraging our UX expertise properly to deliver easy-to-use experiences that empower our internal and external users and meet stakeholder expectations
• Enhance human-centered design approach by facilitating rapid testing and iteration of concepts
• Support consistency across application experiences through application of design system and UX patterns
• Support development to ensure that design intent is communicated and understood and QA deliverables to identify and prioritize gaps
• Proactively collaborate across functional groups and design teams early and often to reduce duplicative efforts, improve consistency, and accelerate delivery of value
• Demonstrate expertise in design thinking methodologies to empathize, learn, ideate, challenge stakeholders and UX peers, and iterate
• Demonstrate expertise with WCAG 2.1 accessibility guidelines and how they impact visual design
• Demonstrate expertise in Agile process to deliver design artifacts in a timely and effective manner
• Develop presentations, storyboards, and client feedback mechanisms to communicate design process
• Demonstrate expertise in user research activities, gathering requirements, identifying opportunities, and helping prioritize product roadmaps
• Research and share knowledge of the industry’s latest UX & UI best practices and tools
• Foster a healthy team environment
• Work with team members across time zones
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned

Role Specific Skills
• Speed and proficiency with UX applications to produce wireframes, prototypes and workflows
• Ability to create lightweight prototypes to test concepts
• Familiar implementing and curating design system UI libraries
• Ability to present UX research to build empathy for users, UX deliverables to convey workflows, and UI comps to ensure design fidelity
• Ability to convey user experience through stories and frame problems for a diverse audience of stakeholders, helping them envision potential design opportunities
• Ability to craft presentations to facilitate communicating UX deliverables
• Working knowledge of usability principles, conventions, and techniques

Minimum Qualifications
• Bachelor’s degree or equivalent work experience
• 5+ years of experience creating high-fidelity visual design and prototypes, working closely with team leads, peers, customers and developers from inception through implementation
• Experience designing enterprise UX and enterprise applications
• Experience collaborating with Product Management and Engineering counterparts

Lorien is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

04/06/2022 12:00:00
USD 0.00 0.00 Hour
Contact Consultant:
Benjamin Spahn

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