User Interface Designer I

User Interface Designer I
  • Competitive
  • Permanent
  • Chicago IL, United States Chicago COOK United States 60611
Job Ref: JO000125999
Sector: IT
Date Added: 07 December 2021

User Interface Designer I

SMS Assist’s vision is to make every property better. We serve more than 200,000 commercial and residential properties nationwide. We connect property owners in industries like retail and restaurant with a dense affiliate network that specializes in more than 55 trades like landscaping, plumbing, HVAC, and more. Our customer service organization leverages our proprietary One by SMS Assist cloud platform to process thousands of work orders on a daily basis.
Every day we strive to provide the best service to our customers through an entrepreneurial spirit, a passion for service, teamwork, and integrity. We offer a game room, fitness center, bike garage, SMS Serves philanthropy program, company events, a fun location along Chicago’s Magnificent Mile, and more. SMS Assist is a Moxie Awards winner, Chicago Innovation Awards winner, a Top 100 Digital Company in Chicago and has been named to the Forbes Cloud 100 list for all four years of its existence! The list ranks the top 100 private cloud companies across four factors: market leadership, estimated valuation, operating metrics, and culture.

The User Interface Designer supports their Product teams in delivering high-quality visual designs of user experiences that adhere to brand guidelines, follow our design system, and meet both accessibility requirements user needs. As a core member of our user experience team, a UI Designer is expected to collaborate with UX architects, product managers, developers and stakeholders to contribute to the definition and creation of human-centered design solutions that address customer needs and meet SMS Assist's business goals. This role will draw on knowledge of the UX lifecycle (research, concepting, iterative design, usability testing) to deliver value. UI Designers are responsible for communicating design intent for development and supporting engineering through delivery.

• Design elegant, smart, and usable designs for web and mobile applications
• Take direction from product and design teams to ensure that we are leveraging our UX expertise properly to deliver easy-to-use experiences that empower our internal and external users and meet stakeholder expectations
• Support human-centered design approach through rapid testing and iteration of concepts
• Support consistency across application experiences through application of design system and UX patterns
• Support development to ensure that design intent is communicated and understood and QA deliverables to identify and prioritize gaps
• Collaborate across functional groups and across design teams early and often
• Participate in design thinking methodologies to empathize, learn, ideate, challenge stakeholders and UX peers, and iterate
• Be familiar with WCAG 2.1 accessibility guidelines and how they impact visual design
• Participate in Agile process to deliver design artifacts in a timely and effective manner
• Support development of presentations, storyboards, and client feedback mechanisms to communicate design process
• Contribute to user research activities, gathering requirements, identifying opportunities, and helping prioritize product roadmaps
• Research and share knowledge of the industry’s latest UX & UI best practices and tools
• Work with team members across time zones
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned

Role Specific Skills
• Working knowledge of usability principals + techniques
• Intermediate proficiency using UX applications (e.g. Sketch, InVision) to produce user interfaces, prototypes, and storyboards (preferred)
• Ability to story tell and frame problems for a diverse audience of stakeholders, helping them visualize design opportunities (preferred)
• Ability to create lightweight prototypes to test ideas (preferred)
• A love for design and understanding of its value (preferred)
• Knowledge of typography and visual design guidelines for mobile and web applications
• Ability to create intuitive designs for web and mobile applications (preferred)

• Human-Centered Design training or equivalent work experience
• Experience creating high-fidelity visual design and prototypes, working closely with team leads, peers, customers and developers from inception through implementation
• Experience designing and shipping software
• Experience working with product / engineering teams
Other Relevant Qualifications

Lorien is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

03/06/2022 12:00:00
USD 0.00 0.00 Hour
Contact Consultant:
Benjamin Spahn

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