Executive Assistant - new job in Manchester, UK

Job details

Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Leeds Broadgate, Liverpool, Manchester, Milton Keynes, Newcastle upon Tyne, Norwich, Nottingham, Plymouth, Reading, Sheffield, South Coast, Watford

Capability: KPMG Business Services

Experience Level: Junior Professional

Type: Full Time

Service Line: Business Support Group

Contract type: Fixed term contract

Job description

This is a highly regarded relationship role, demanding a well connected individual to engage in internal and external business activities. To meet demands, a high level of initiative and organisation is required to anticipate workloads/barriers and meet expectations.

The role requires the ability to delegate transactional activities and leverage resources available to be a successful Executive Assistant and become an ambassador across the BSG community.

Multiple roles are available.

2. Description of the role:

Regular engagement with stakeholders to discuss actions, priorities, expectations and future planning

Provide full diary and inbox management with limited interaction, using knowledge and initiative to anticipate and resolve conflicts

Draft replies to incoming internal and external correspondence

Delegate transactional activity

Event management, coordinate and organise events, conferences and large meetings

Book travel, accommodation and compile detailed itineraries

Host and entertain key client secretaries to leverage business opportunities

Arrange and attend meetings, take minutes/notes and follow up actions

Make visa applications

Make bookings as appropriate

Microsoft Office suite support to stakeholders

Utilise CRM as a key business tool, including managing, updating, reporting and for research

Ensure all filing systems and archive records are accurate and up to date

Provide absence cover to team members

Other adhoc duties as required

3. Role dimensions

3.1. Leadership & Management:

Influence, negotiate and manage conflicting demands

Build trust and strong networks

Seen as an ambassador for change, play an active part in achieving KBS vison

Advocate the use of internal venues and fine dining

Play an active role in driving cost savings e.g. through effective planning of travel

Continuously seek opportunities to embrace technologies which improve our ways of working and that drive efficiencies to day to day activities.

3.2. Stakeholder Interaction & challenges:

Be client focused, understand expectations and requirements of stakeholders

Ensure needs of both internal and external clients are met

Excellent interpersonal skills, demonstrate flexibility and resilience

Exercise confidentiality, discretion and personal sensitivity in all aspects of role

Ambassador for self-serve technology; role modelling the use of technology to support day-to-day tasks, as well as aiding stakeholders to embrace new technology-enabled ways of working

3.3. Impact, Risk, Accountability & Governance:

Drive customer service culture across KBS, embed customer centric behaviours

Build and maintain collaborative working relationships with all colleagues and clients

Complete all mandatory and risk training

Meet all deadlines during performance development cycle

Live the KPMG Values

4. The Person

4.1. Experience

Essential

5 GCSE's / O Levels or equivalent at grades A - C including Mathematics and English

Desirable

An understanding of the business of KPMG, structure and organisation

Event management

4.2. Expertise / Technical role requirements

Intermediate to advanced skills in Microsoft Word, PowerPoint, Excel and Outlook

Ability to accurately audio and copy type

Ability to minute / note take effectively

A knowledge of internal technology and tools including SAP Concur, SAP Success factors, SAP Finance, CRM, MyPerformance and KPMG Filesite, Coupa, Skype, Teams, NowSpace, would be advantageous

4.3. Skills:

Proactive and forward thinking

Maintain client service mindset

Effective communication skills

Assertive

Highly organised

Ability to delegate transactional activity

Technically fluent and embracer of all new and evolving technologies

Lorien Internal is acting as an Employment Agency in relation to this vacancy.