Customer Journey Business Analyst - new job in Edinburgh, UK

Customer Journey Business Analyst
  • £300 - £400 per Day
  • Contract
  • Edinburgh, Scotland, UK EC2M 3UR Edinburgh Edinburgh GBR EC2M 3UR
Job Ref: BBBH32512
Sector: Business change & transformation
Date Added: 03 August 2022

Our leading UK banking client is seeking a Customer Journey Business Analyst to join the bank, please see the details of the role below -

Location: UK offices (remote/hybrid working)

Duration: 6 months initial contract with likely extensions

Skills/experience required:

  • Proficient in Customer Journey Mapping.
  • The ability to influence stakeholders and manage relationships effectively.
  • Strong attention to detail to be able to create process flows, capture processes and any improvements.
  • Experience of requirements gathering with key stakeholders as well as managing project delivery.
  • Experience of Agile ways of working.
  • Proactive/ confident individual able to support a large team and enable them to meet project deliverables.
  • Familiar with design processes (ideally digital design i.e. of platforms, systems, websites) would be an advantage.
  • Knowledge of Agile tools such as JIRA / Confluence would be an advantage.

If this role seems a good match for your skills and experience, please apply with your CV.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

02/09/2022 13:57:50
GBP 300 400 Day
Contact Consultant:
Jessica D'alton

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