Customer Journey Business Analyst - new job in Edinburgh, UK

Customer Journey Business Analyst
  • £300 - £400 per Day
    DAY
  • Contract
  • Edinburgh, Scotland, UK EC2M 3UR Edinburgh Edinburgh GBR EC2M 3UR
Job Ref: BBBH32512
Sector: Business change & transformation
Date Added: 03 August 2022

Our leading UK banking client is seeking a Customer Journey Business Analyst to join the bank, please see the details of the role below -

Location: UK offices (remote/hybrid working)

Duration: 6 months initial contract with likely extensions

Skills/experience required:

  • Proficient in Customer Journey Mapping.
  • The ability to influence stakeholders and manage relationships effectively.
  • Strong attention to detail to be able to create process flows, capture processes and any improvements.
  • Experience of requirements gathering with key stakeholders as well as managing project delivery.
  • Experience of Agile ways of working.
  • Proactive/ confident individual able to support a large team and enable them to meet project deliverables.
  • Familiar with design processes (ideally digital design i.e. of platforms, systems, websites) would be an advantage.
  • Knowledge of Agile tools such as JIRA / Confluence would be an advantage.

If this role seems a good match for your skills and experience, please apply with your CV.

IND_PC3

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien https://www.lorienglobal.com https://www.lorienglobal.com/-/media/lorien/logos/lorienlogoweb189x84.png
02/09/2022 13:57:50
GBP 300 400 Day
Contact Consultant:
Jessica D'alton

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