Trade Floor Support Engineer - Banking Exp Essential - new job in London, UK

Trade Floor Support Engineer - Banking Exp Essential
  • £300 per Day
  • Contract
  • London, England, UK London London GBR NW1 3AN
Job Ref: BBBH30971
Sector: Other
Date Added: 14 September 2022
  • Trade Floor Support Engineer (2nd/3rd Line)
  • London - Onsite 5 days per week
  • 12 month contract
  • Inside of IR35

My client, a large Bank, is looking for a Trade Floor Support Engineer to help them on their trade floor with 2nd & 3rd line hardware & software queries.The ideal candidate will have extensive Trade Floor Support experience with Bloomberg, Reuters. There is an option to work OOH work.

Please note, this role is onsite 5 days per week.


  • Hand on Support engineer to support business users via phone, Email, SNOW tickets and in person and complete all tickets within SLA, while managing user's expectations.
  • Help onboard New Joiners and carryout ad-hoc desk moves as and when required
  • Provide 1st -3rd Line Support with all Software and Hardware related issues
  • Provide Market Data support
  • Provide Mobile Device setup/support
  • Carryout Desk moves (intraday and OOHS)
  • Ad-hoc testing out of hours
  • Liaise with 3rd party vendors to resolve issues.

Knowledge/Experience required

  • Previous Trade Floor Support experience
  • Windows 10 desktop support knowledge
  • Knowledge of Desktop/Laptop hardware and VDI environment
  • Experience supporting Market Data applications such as Bloomberg, Reuters in a Trading Floor environment
  • Experience of Supporting Broker applications such as Brokertec, GFI, ICAP etc.
  • Experience in supporting Office 365
  • Experience of mobile device support including iPhones and iPads
  • Knowledge of using Microsoft SCCM Console is desirable
  • Knowledge of using ServiceNow ticket system is highly desirable
  • Good Communication skills, both oral and written.
  • Knowledge of PowerShell is desirable
  • Knowledge of Exchange administration is desirable

If you are available and interested please apply today!

Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.

14/10/2022 16:18:25
GBP 0.00 300 Day
Contact Consultant:
Hollie Smith

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