Lead Content Designer - Permanent - Remote Working

Lead Content Designer - Remote Working

Our client are currently looking to hire a Lead Content Designer to join the team on a permanent basis. This role would be remote working.

In this role you will:

• Professionalise digital content design processes and standards to improve internal systems and external products and services, and support the digital transformation of the organisation.
• Support the upskilling of internal teams in digital best-practice with specific objectives to drive lasting value from digital ways-of-working.
• Work in cross-functional project teams, delivering content design in collaboration with UXD, Engineering, Internal Communications, Brand, HR, Marketing and Product teams to improve the customer and employee experience.
• Support the global Partnerships team to secure relationships with strategic partners that support the digital transformation of the organisation.

Essential skills and experience:

• Extensive experience of writing for the web, with proven ability to create content that is accessible and usable.
• Experience of using metrics and user feedback to define and improve content.
• Experience of defining measurement frameworks and user testing activities to evaluate the success of content.
• Experience of enterprise and business technology deployment, iteration and improvement.
• Knowledge of Design Thinking and Agile principles.
• Knowledge of the Digital landscape and how Digital WOW are transformation organisations.

Desirable skills and experience:

• Training and coaching expertise for non-digital colleagues.
• Experience of creating content to support partnership working (eg bid writing and pitch decks).
• Adobe Suite and CSS knowledge.

Role specific skills:

• Must have an advanced understanding, and specialist knowledge, of user-centred content design to ensure quality outcomes.
• Must have highly developed knowledge of wider content, product and service delivery strategies.
• Able to understand the impact of your content decisions on the business and its products and services.
• Able to build relationships and work closely with stakeholders to make sure content is accurate and consistent.
• Highly skilled communicator, including ability to influence colleagues and stakeholders

If you feel your skills and experience would make you a good fit for the role, please apply!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age