User Researcher

User Researcher
  • £45,000 - £50,000 per Annum
  • Permanent
  • London, England, UK London London GBR SE1 0SU
Job Ref: BBBH22337
Sector: Creative, UI and UX
Date Added: 04 May 2022

User Researcher


Hybrid working 2 days in London

My client are a huge British Corporation and they are looking for a User Researcher on a permanent basis. The role is hybrid 2 days a week in their brand new London office based in Southwark Street.


  • Identifying insight gaps and forming the right research approach to explore them
  • Planning and executing research end to end (recruitment, facilitation, analysis)
  • Collating data and insights to build a strong and holistic view of the customer and/or problem space
  • Presenting insights with impact, making them memorable and actionable
  • Bringing each core team you're working with along the research journey to enable buy-in, collaboration and alignment
  • Facilitating workshops to enable teams to act on user research findings
  • Working closely with insight teams across the business to gather existing insights and share new ones (Conversion Rate Optimisation, Market Research, Analytics)
  • Presenting back to the wider team and business to further socialise insights

Key Skills

  • Proven success in running end-to end-research projects
  • Demonstrable experience of problem definition and facilitating product discovery across multiple disciplines
  • Experience in delivering insights at pace in agile scrum environments or similar
  • Experience in facilitating workshops to move teams from insight to action
  • Experience in working with CRO teams and understanding when and where to use user research and/or CRO methodologies
  • Knowledge of lean approaches, working closely with optimisation specialists and data analysts to drive evidence-based decision making
  • Understanding of HCI principles and best practice
  • Experience in service design methodology is desirable
  • Experience in gathering behavioural data desirable (e.g., Google Analytics, Decibel, Content Square)
  • Experience in a similar User Research role
  • Expertise using tools such as Miro, Excel, Optimal Workshop desirable
  • Happy working at conceptual and detailed levels - adjusting techniques and approaches as necessary

Please apply!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

03/06/2022 13:39:39
GBP 45000 50000 Annum
Contact Consultant:
Georgina Frost

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