IT Service Desk Analyst

IT Service Desk Analyst
  • Competitive
    ANNUM
  • Contract
  • Edinburgh, Scotland, UK EH2 4QZ Edinburgh Edinburgh GBR EH2 4QZ
Job Ref: BBBH21919
Sector: Other
Date Added: 27 April 2022

Service Desk Analyst - Edinburgh and Remote - 3 Month Contract

Our Public Sector client are currently recruiting for a Service Desk Analyst to join on a 3 month initial contract, inside of IR35.

The successful candidate will have the following skills/knowledge:

  • Excellent customer care, communication skills and telephone manner.
  • Excellent organisational skills
  • Experience of working with an IT Service Desk or similar ITIL support role
  • Experience of incident management and working with relevant ITSM tools.
  • Experience of troubleshooting Microsoft based operating systems with emphasis on Windows 10 and Microsoft Office products.
  • Experience of supporting Android and iOS devices (BlackBerry UEM)
  • Experience of supporting Bitlocker encryption
  • Experience of Active Directory - Users accounts and Groups

Desired Skills:

  • Experience of supporting Mitel Telephony
  • ITIL Foundation qualified
  • Service Desk Institute - SDA qualified.

Should this position be of interest please submit your CV and I will be in contact by telephone as required.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien https://www.lorienglobal.com https://www.lorienglobal.com/-/media/lorien/logos/lorienlogoweb189x84.png
27/05/2022 12:16:47
GBP 0.00 0.00 Annum
Contact Consultant:
Lewis Baillie

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