CRM Manager

CRM Manager
  • £50,000 per Annum
  • Permanent
  • Hertfordshire, England, UK Hertfordshire GBR AL10 0AB
Job Ref: BBBH20403
Sector: Sales and Digital Marketing
Date Added: 29 April 2022

CRM Manager

The Company

We are ecstatic to be back with this amazing client exclusively as a FTSE 100 ground-breaking and innovative retail British conglomerate. With a phenomenal growth over the past two years disrupting multiple markets, they are now looking building out their CRM function to develop and expand their loyalty programme.

This uniquely placed and one of the first within its market brand is one of the most sustainable retailers within Britain and are only just at the beginning, with its award-winning innovation and technology they are now looking for their next CRM Manager to join their rapidly expanding team, where a passion of both food and sustainability merge together.

The Role

As the newly appointed CRM Manager you will lead and nurture the CRM, delegating workload, inspiring them and progressing them within their career as well as your own.

You will develop and expand upon the loyalty program to increase overall customer retention, frequency of purchase and brand engagement whilst defining segmentation strategies to provide personalised customer journeys.

You will drive innovation and the creative transformation of CRM across multi-channel communications such as email, push, SMS, app and customer hub.

Other responsibilities include building out automated and personalised life cycle program to reduce churn and increase frequency, working with the wider marketing team to integrate CRM into the overall customer strategy.

The Person

As the brands CRM Manager, you will be a positive, ambitious and collaborative individual who has demonstrated B2C CRM experience and experience of retaining customers and building out CRM databases and stakeholder management.

You will be a highly analytic individual coming from a retail background (Other sectors may be considered), in addition to this out of this world opportunity you will be aptly rewarded with a competitive salary of £50,000, 26 days holiday, 7% pension, private medical insurance, discount and benefits reward gateway, plus the chance to work in a sky-rocketing start up with a £2billion year turnover.

Lorien Plc is acting as an Employment Agency in relation to this vacancy.

29/05/2022 13:32:42
GBP 50000.00 50000.00 Annum
Contact Consultant:
Deeya Gurung

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