User Researcher

User Researcher

An exciting opportunity for an experienced User Researcher to join a large Public Sector organisation in Edinburgh. You will be involved with establishing and collaborating with targeted user groups to gather information about their current experience, pain points and specific requirement

Essential skills

• Understand qualitative & qualitative research methods
• Awareness of costs and budgets
• Confident in your presentation skills in order to present the findings & recommendations from user research to business users
• Have an awareness of current technology / user-centred trends
• Ensure all work and research comply with the law and equal opportunities policies
• Be the Voice of the User for the project
• Assist with identification and creation of Personae, drawing on existing and new ethnographic / demographic data and research
• Assist with the sourcing and recruitment of users that are representative of one or more Persona groups
• Using proven experience and UCD-driven methodologies, conduct User Research activities (quantitative and qualitative) with user groups
• Collaborate with others on the project team to ensure user needs are reflected and represented in user journeys maps
• Conduct qualitative and quantitative usability test activities through defined, iterative stages of the project
• Ensure an evidence-led approach is followed throughout, adhering to all legal and ethical user research principles & governance
• Document findings that are appropriate for a number of internal and external stakeholders

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age