Account Support Administrator

Account Support Administrator
  • £24,000 - £25,000 per Annum
  • Permanent
  • Northampton, Northamptonshire, England, UK Northampton Northamptonshire GBR NN1 1SP
Job Ref: BBBH123988
Sector: Other
Date Added: 18 January 2023
Lorien are currently looking for a Account Support Admin to work for a leading IT Service provider on a permanent basis. This will be a remote based position with a salary of £25000 per annum. To provide administrative support to the Account Managers and customers daily. To work closely with other departments within the organization. To establish close customer relations and to ensure the development of further opportunities for the business to grow. Main Duties:
  • ?? provide administration support to the Account Manager and to be a point of contact for their accounts for day-to-day and administration activities.
  • To log Ops on CRM.
  • To maintain the CRM database daily.
  • To ensure renewal quotations are tracked and issued 90 days in advance to expiry.
  • To produce quotations using in-house commercial tools within 24-48 hours.
  • To obtain quotations from subcontractors/suppliers within 48 hours.
  • To obtain and process Purchase Orders for both renewal and new business.
  • To complete and process mandates for consultancy work and liaise with various departments/customers to ensure the work is carried out in the necessary timescales.
  • To complete SPSS and subcon paperwork.
Other General Duties:
  • To process all purchase orders for maintenance/consultancy/supply through to the contracts department in a timely manner.
  • To assist with customer queries and manage them through the appropriate business departments.
  • To perform Customer Inventory Reconciliations.
  • To provide administrative reporting from CRM.
  • To provide the Account manager with contract/system information as and when required.
  • ?? understand the contract renewal, sales procedure, and systems.
  • To professionally represent the company and maintain industry awareness.
  • To carry out all tasks reasonably requested promptly in line with Allvotec procedures.
  • Microsoft Office skills.
  • Commercial Awareness.
  • Previous Industry Experience.
  • PC Literate.
  • Prioritisation.
  • Decision Making.
  • Communication.
  • Co-operative & Flexible.
  • Attention to details.
  • Able to work under pressure.
  • Customer focused.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

17/02/2023 16:45:17
GBP 24000 25000 Annum
Contact Consultant:
Lily Eva

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