2nd Line IT Support Analyst

2nd Line IT Support Analyst
  • £120 - £160 per Day
  • Contract
  • Edinburgh, Scotland, UK EH2 4QZ Edinburgh Edinburgh GBR EH2 4QZ
Job Ref: BBBH122620
Sector: Other
Date Added: 17 January 2023

2nd Line IT Support Analyst 3 Month Initial Contract Edinburgh / Hybrid

Our Public Sector client is looking to bring in 2nd Line IT Support Analysts to join on a contract basis.

Candidates are expected to have the following essential skills:

  • Excellent customer care, communication skills and telephone manner. (Successful candidates are expected to display a sound command of written and spoken English)
  • Experience of working in an IT Support Service (2nd Line) or similar ITIL support role
  • Windows Operating Systems (Windows 10, Server 2012/16)
  • MS Office 2010/2016
  • Active Directory
  • Microsoft Exchange Server 2010/2016
  • SCCM 2012/16
  • Experience of troubleshooting Microsoft based operating systems with emphasis on Windows 10 and Microsoft Office products
  • MS Teams
  • Supporting customer who use Exchange online
  • Experience of supporting cloud-based technologies

Desirable Skills (where appropriate)

  • ITIL Foundation qualified

Should this position be of interest please submit your CV and I will be in contact as required.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien https://www.lorienglobal.com https://www.lorienglobal.com/-/media/lorien/logos/lorien-impellam-logo-189x54.png
16/02/2023 15:29:12
GBP 120 160 Day
Contact Consultant:
Antonio Vastano

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