Service Delivery Manager

Service Delivery Manager
  • £50,000 - £65,000 per Annum
  • Permanent
  • Manchester, Greater Manchester, England, UK M2 7AR Manchester Greater Manchester GBR M2 7AR
Job Ref: BBBH121873
Sector: Business change & transformation
Date Added: 25 November 2022

Service Delivery Manager - Manchester - 18 month FTC - £65,000Lorien Global are working on behalf of a software house based in Manchester City Centre, seeking a Service Delivery Manager on an 18 month fixed term basis to cover maternity leave. You'll be an integral part of the IT Service Department.Your responsibilities will cover the ownership of processes in the Change Management and Service Transition cycle, ensuring that projects, releases and changes move smoothly into production. Working with the Head of IT Service you'll identify, coordinate and manage all service readiness activities as part of project delivery.We're looking for someone who can come in and instantly have a positive impact on the service delivery. The successful candidate will have a blend of the following experience:

  • Proven background in a Service Delivery role and strong knowledge oof the ITIL process management
  • Ability to lead the technical troubleshooting meetings
  • Knowledge of managing and adhering to Service SLAs
  • Background managing change management and service transition subteams, including training and development plans
  • Ability to produce and maintain the businesses process and service documentation
  • Excellent written and verbal communication skills

Along with a friendly team there are some great company benefits you'll have access to:

  • Salary range £50,000-65,000 DOE
  • Annual bonus (10%)
  • 25 days annual leave
  • Hybrid working & Flexitime hours
  • Variable company pension contributions

Interviews will be taking place over the coming weeks, submit your CV to be considered or reach out for further information.IND_PC1

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

25/12/2022 12:44:26
GBP 50000.00 65000 Annum
Contact Consultant:
Tom Gresty

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