IT Support Engineer

IT Support Engineer
  • £30,000 - £35,000 per Annum
  • Permanent
  • London, England, UK London London GBR EN1 1BE
Job Ref: BBBH120434
Sector: Cloud, infrastructure & networks
Date Added: 23 November 2022

IT Support Engineer / 2nd line engineer

Up £35,000 (depending on experience)

Hybrid Working - 2 days in the office

North London Client

Our client, is a manufacturing supplier based in North London, are looking for an enthusiastic IT Support Engineer to come and join their team.

You will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices, and videoconferencing equipment. This position may require independent work, sharing information and assisting others with work orders

Responsibilities/ Day to day activities:

  • Provide exceptional customer service in person, via phone and email as appropriate
  • Resolve help desk issues including troubleshooting hardware and software issues
  • Perform user administration duties
  • Provision Desktops/Laptops/Mobiles
  • Willingly perform ad hoc duties as required

Technical Skills:

  • Microsoft Office 2016 and above
  • Windows 10 and above
  • Windows Server 2012 and above
  • Remote Desktop support
  • Active Directory and Exchange
  • Patch management
  • Advanced printer / peripheral device troubleshooting
  • TCP/IP, DNS and DHCP
  • Remote support for handheld smart phones and tablets
  • Citrix server experience
  • Android configuration and troubleshooting
  • TeamViewer experience

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

23/12/2022 13:58:17
GBP 30000 35000 Annum
Contact Consultant:
Djellza Osmani

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